There are multiple options for adding real-time capabilities to a telemedicine solution. Let’s talk about 6 advantages of using WebRTC for your telehealth application instead of a technology that requires downloads.

Instant Communication

One of the most important aspects of a telehealth solution is the ability to connect patients and providers quickly. This is not always possible when using technology that requires downloads because new users must spend time downloading and installing the necessary software.

With WebRTC, users can initiate a call instantly and easily. By clicking a link or accepting an invitation, doctors and their patients can connect in a matter of seconds.

Batteries Included

WebRTC does not require any downloads or installations. Everything that users need to communicate is located within their browser!

In the past, WebRTC required browser extensions for some features like screen-sharing. Today, most browsers support WebRTC and most of its features. Soon, WebRTC will be completely plugin-free.

Available on Any Device

Each software application you install has its own requirements. Sometimes the software you try to install is not compatible with your device. This can be frustrating for users because these requirements limit the software they can use.

WebRTC works on any device with a compatible browser. If you have Google Chrome, Mozilla Firefox, Opera, Safari, or Edge, you can use WebRTC.

Secure by Default

Security is a crucial component of any telehealth application. Regulations like HIPAA require telehealth applications to ensure that patient health information is protected while at-rest and in-transit.

With WebRTC, security is included into the core of the standard. It is designed to encrypt data using the SRTP protocol.

Integration with Other Technologies

WebRTC operates on top of well-known protocols and standards. This means that your application can be easily integrated with other technologies such as SIP, XMPP, and PSTN.

This is especially important when your telehealth solution needs to communicate with other legacy communication systems that use one of these technologies. For example, a company may have a telemedicine program through VoIP and want to add video capabilities.

Open Technology

WebRTC is an open technology that is backed by some of the big names of the internet, such as Google, Mozilla, and Opera.

This is important for two reasons. First, it allows you to avoid vendor lock-in. Second, because you are not tied to one specific platform, it increases the availability and compatibility of your product.

Conclusion

Not only does WebRTC provide features that allow you to build robust and secure telehealth applications with real-time capabilities, but it is also convenient for users and easy to integrate with other communication platforms, such as SIP and even PSTN networks.


If WebRTC is right for your telehealth application, contact us! We’ll help you get started.

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